Privacy Policy

This Privacy Policy describes the data protection practices of 4DAlert (“4DAlert,” “we,” “us,” or “our”). This Privacy Policy applies to information that we collect and use about you when you access or use a 4DAlert website, or other online or offline 4DAlert services. We refer to these products and services collectively as the “Services.”

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION.

This Privacy Policy contains the following sections:

  • The Information We Collect
  • How We Use Your Information
  • Legal Bases for Use of Your Information
  • Cookies and Similar Technologies
  • Online Analytics and Advertising
  • How We Share and Disclose Your Information
  • Retention of Your Information
  • Third Party Links and Features
  • How We Protect Your Information
  • California Privacy Rights
  • Changes to Our Privacy Policy
  • 4DAlert Contact Information

The Information We Collect

Information You Provide To Us

We collect a variety of information that you provide directly to us. For example, we collect information from you through:

  • The Services you use
  • Requests or questions you submit via forms, email, or otherwise
  • Uploads or posts to the Services
  • Requests for customer support and technical assistance

The types of data we may collect directly from you include:

  • Email address
  • First and last name
  • Information about how the Services are implemented and used
  • Responses to surveys
  • Support and customer success interactions
  • Any other information you choose to directly provide

How We Use Your Information

We use your information to:

  • Provide and operate the Services
  • Improve, personalize, and expand our Services
  • Communicate with you, including for marketing and promotional purposes
  • Ensure compliance with legal obligations
  • Detect and prevent fraudulent or illegal activities

Legal Bases For Use Of Your Information

The legal bases for using your information as set out in this Privacy Policy are as follows:

  • Where use of your information is necessary to perform our obligations under a contract with you.
  • Where use of your information is necessary for our legitimate interests or the legitimate interests of others.
  • Where we have a reason to process the data in accordance with EU Member State laws.
  • Where we have your consent to engage in a particular processing activity.

Cookies And Similar Technologies

We use your information to:

  • To collect the information in the “Information We Automatically Collect” section above, we and our service providers may use Internet server logs, cookies, tracking pixels, and other similar tracking technologies.
  • We use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences.
  • Cookies are small text files that are placed on your computer or mobile device when you visit a site, that enables us to:
  • Recognize your computer;
  • Store your preferences and settings;
  • Understand the web pages of the Services you have visited;
  • Enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests;
  • Perform searches and analytics;
  • Assist with security and administrative functions.

Online Analytics And Advertising

  1. AnalyticsWe may use third-party web analytics services (such as those of Google Analytics) on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on.If you receive email from us, we may use certain analytics tools, such as clear GIFs, to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
  2. Online AdvertisingIf you are interested in information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices to opt-out of receiving tailored advertising from companies that participate in those programs.To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ads Settings page.We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.

    Please note that if you exercise the choices above, you may still see advertising when you use the Services, but it will not be tailored to you based on your online behavior over time.

  3. Notice Concerning Do Not TrackDo Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with choices about the information collected on our website for third-party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals. To learn more about Do Not Track, you can do so here.

HOW WE SHARE AND DISCLOSE YOUR INFORMATION

4DAlert will share your information in the following ways:

  • Provide and operate the Services
  • Improve, personalize, and expand our Services
  • Communicate with you, including for marketing and promotional purposes
  • Ensure compliance with legal obligations
  • Detect and prevent fraudulent or illegal activities

HOW WE SHARE AND DISCLOSE YOUR INFORMATION

4DAlert will share your information in the following ways:

Affiliates And Subsidiaries: We may share information we collect within the 4DAlert family to deliver products and services to you, ensure a consistent level of service, and enhance our products, services, and your customer experience.

Service Providers: We provide access to or share your information with select third parties who perform services on our behalf. They have access to perform these services but are prohibited from using your information for other purposes. They provide a variety of services to us, including billing, sales, marketing, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.

Protection of 4DAlert And Others: By using the Services, you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order); (b) enforce our Terms of Service, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of 4DAlert, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, and spam/malware prevention, and similar purposes.

Business Transfers: As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions (including in contemplation of such transactions), user information may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, we will comply with such restrictions.

Aggregate/Anonymous Information: From time to time, we may share Aggregated and/or Anonymized Information about use of the Services, such as by publishing a report on usage trends. The sharing of such data is unrestricted.

Retention of Your Information

We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

Data Subject Rights And Your Choices

You have certain rights with respect to your information as further described in this section.

  1. Your Legal RightsIf you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the “Contact Information” section below at any time. Your local laws (e.g., in the EU) may permit you to request that we:
    • Provide access to and/or a copy of certain information we hold about you.
    • Prevent the processing of your information for direct-marketing purposes (including any direct marketing processing based on profiling).
    • Update information which is out of date or incorrect.
    • Delete certain information which we are holding about you.
    • Restrict the way that we process and disclose certain of your information.
    • Transfer your information to a third-party provider of services.
    • Revoke your consent for the processing of your information.

    We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request.

  2. Marketing Communications And SharingYou may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails.Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you.

Third Party Links And Features

The Services contain links to third-party websites such as social media sites, and also contain third-party plug-ins (such as the Facebook “like” button and Twitter “follow” button). If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.

How We Protect Your Information

4DAlert takes technical and organizational security measures to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to 4DAlert via the Internet.

California Privacy Rights

California law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of “personal information” (as defined by applicable California law) with third parties for their direct marketing purposes. For more information or to make an inquiry, please contact us using the Contact Information below.

Changes To Our Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services, so you should review the Privacy Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Effective Date” included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.

4DAlert Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@4dalert.com
  • Phone: +1-800-123-4567
  • Address: 111 W. Jackson Blvd,Suite 1700 Chicago, IL 60604