This Privacy Policy describes the data protection practices of 4DAlert (“4DAlert,” “we,” “us,” or “our”). This Privacy Policy applies to information that we collect and use about you when you access or use a 4DAlert website or other online or offline 4DAlert services. We refer to these products and services collectively as the “Services.”
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION.
1. The Information We Collect
Information You Provide to Us
• The Services you use
• Requests or questions you submit via forms, email, or otherwise
• Uploads or posts to the Services
• Requests for customer support and technical assistance
Types of data we may collect directly from you include:
• Email address
• First and last name
• Information about how the Services are implemented and used
• Responses to surveys
• Support and customer success interactions
• Any other information you choose to directly provide
2. How We Use Your Information
• Provide and operate the Services
• Improve, personalize, and expand our Services
• Communicate with you, including for marketing and promotional purposes
• Ensure compliance with legal obligations
• Detect and prevent fraudulent or illegal activities
3. Legal Bases for Use of Your Information
• Necessary to perform our obligations under a contract with you
• Necessary for our legitimate interests or the legitimate interests of others
• Processing in accordance with EU Member State laws
• Your consent for a particular processing activity
4. Cookies and Similar Technologies
• Recognize your computer
• Store your preferences and settings
• Understand the web pages of the Services you have visited
• Enhance your user experience
• Deliver and measure the effectiveness of tailored content and advertising
• Perform searches and analytics
• Assist with security and administrative functions
5. Online Analytics and Advertising
Analytics
• Collect and analyze usage information
• Engage in auditing, research, or reporting
• Assist with fraud prevention
• Provide certain features
• Email analytics may include tracking when you open messages or click links
Online Advertising
• You may opt out of tailored browser advertising through: Network Advertising Initiative Consumer Opt-Out, Digital Advertising Alliance Consumer Opt-Out, Your Online Choices
• We do not control the availability or accuracy of these mechanisms
• Do Not Track: We do not currently respond to DNT signals
6. How We Share and Disclose Your Information
• Affiliates and Subsidiaries – To deliver products, ensure service consistency, and enhance customer experience
• Service Providers – For billing, sales, marketing, analytics, security, fraud prevention, payment processing, and legal services
• Protection of 4DAlert and Others – To comply with law, enforce agreements, respond to claims, or protect safety
• Business Transfers – In mergers, acquisitions, or asset transfers
• Aggregate/Anonymous Information – Reports on usage trends that do not identify individuals
7. Retention of Your Information
We retain information only as long as necessary for the purposes collected or as required by law.
8. Data Subject Rights and Your Choices
You may have rights to:
• Access and/or receive a copy of your data
• Prevent processing for direct marketing
• Update incorrect information
• Delete certain data
• Restrict processing or disclosure
• Transfer your information to another provider
• Revoke consent
We may need to verify your identity before fulfilling requests. Marketing Communications: You can opt out via the unsubscribe link in emails or by contacting us directly.
9. Third Party Links and Features
Our Services may contain:
• Links to third-party websites
• Plug-ins (e.g., Facebook “Like” button, Twitter “Follow” button)
• Your interactions are subject to those third parties’ privacy policies
10. How We Protect Your Information
We take technical and organizational security measures to protect information. However, no internet or email transmission is fully secure.
11. California Privacy Rights
California residents may request details on how we share certain personal information with third parties for marketing purposes.
12. Changes to Our Privacy Policy
We may update this Privacy Policy to reflect changes in law, our practices, or technology. The Effective Date will indicate the latest version.
13. 4DAlert Contact Information
• Email: support@4dalert.com
• Phone: +1-800-123-4567
• Address: 111 W. Jackson Blvd, Suite 1700, Chicago, IL 60604